Information We Collect

When you contact us for corporate flower arrangements or gift services, we gather information you willingly provide. This may include your name, business name, email address, phone number, delivery addresses, and the precise specifications for your floral needs. Payment details are collected during checkout, though transactions are handled securely by our payment partners.

For corporate clients, we might collect extra business data such as company registration information, preferred delivery timing, and budget constraints to tailor our service to your organization.

When you browse our site, automatic collection of technical details occurs, such as your IP address, browser type, device data, and navigation path. We use this to enhance site performance and learn how customers discover our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

OrchardLineHub values your privacy and does not sell personal data to outsiders. We disclose information only as needed to deliver our services or when required by law.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost importance and deploy suitable technical and organizational safeguards to shield it. This involves safe data storage, encrypted transmissions, and restricted access to personal data within our company.

Although we employ robust security controls, no online transmission method is perfectly secure. We continually update our security practices to counter evolving threats.

Your Privacy Rights

You hold important rights concerning your personal data. In accordance with applicable laws, you may be entitled to access, rectify, erase, or limit how your data is used.

To exercise these rights, reach out using the contact details at the end of this policy. We will respond within a reasonable period as required by law.

Data Retention

We keep personal information only as long as needed to deliver our services and meet legal obligations. Retention times differ by the data type and the purpose for which it was gathered.

Cookies and Website Tracking

Our site employs cookies and comparable technologies to enhance your browsing experience and gain insights into how visitors interact with our pages. Cookies enable us to recall your choices and assess site performance.

You can manage cookie settings via your browser options. Note that turning off some cookies might impact site functionality. For comprehensive details about how we handle cookies, please consult our Cookie Policy.

Third-Party Links

This privacy policy covers only OrchardLineHub and our site. We are not accountable for the privacy practices of external sites.

We invite you to examine the privacy policies of any third-party sites you access via links on our site.

Policy Changes

We may revise this privacy policy from time to time to reflect updates in our practices, offerings, or legal requirements. When substantial changes occur, we will refresh the "Last Updated" timestamp at the top of this policy.

We encourage you to review this policy periodically to stay informed about how we safeguard your privacy.

Privacy Inquiries

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please contact us.